State Farm® Insurance Agent Brad Prentice
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Christine Marbes
November 19, 2025
5
out of
5
rating by Christine Marbes
"Working with me on my claim after a fire they went above my expectations helping me sort through the paperwork. They emailed my information to the correct department for me when I was having computer issues. I'm still getting everything finalized and they continue to check in on me and offer help. Highly recommend."
We responded:
"Thank you so much for your kind review! We’re thrilled to hear that our team exceeded your expectations while assisting you with your fire claim with your Renter's Policy. Helping you navigate the paperwork and ensuring your information reached the correct department, especially during computer issues, is exactly the dedicated service we strive to provide. We’re committed to supporting you throughout the entire claims process and appreciate your recommendation. If you need any further assistance, please don’t hesitate to reach out!"
Marc Brown
November 14, 2025
5
out of
5
rating by Marc Brown
"After a getting a quote online, Brad was extremely helpful in switching over my coverage to State Farm. It was a seamless process. After working with Brad, I am confident I will have a positive experience with the company."
We responded:
"Thank you for your positive feedback! We're glad Brad could assist you with your auto insurance quote and make switching to State Farm Insurance a seamless process. Providing excellent customer service and personalized support is our top priority, and we're happy to hear you feel confident about your coverage with Brad Prentice State Farm. If you have any questions or need further assistance with your insurance needs, please don’t hesitate to contact us. We look forward to continuing to provide you with a positive experience and reliable insurance solutions."
Lauren VanScoy
October 9, 2025
5
out of
5
rating by Lauren VanScoy
"Great customer service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Michelle Hock
October 6, 2025
5
out of
5
rating by Michelle Hock
"Love working with Brad Prentice and his team! They are always helpful and get things done quick for me. I have both my personal and business insurance with him and it has been the best decision every made!"
We responded:
"We appreciate your review! We are thrilled to hear about your positive experiences with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Nicole Struck
August 6, 2025
5
out of
5
rating by Nicole Struck
"Bradley went above and beyond being kind and personable. We went through a lot of negativity with our last insurance company, and are very grateful, along with feeling reassured that we have found a company that actually have our backs. Thank you so much!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Bradley was able to provide you with exceptional service and reassurance during a difficult time. Our team is committed to truly having our clients' backs, and it's wonderful to know that you feel supported and valued. We appreciate your trust in us and look forward to continuing to serve you!"
Jeanne Van Oss
July 31, 2025
5
out of
5
rating by Jeanne Van Oss
"Brad Prentiss and his office have been my insurance partner for decades and they are always prompt and efficient. I highly recommend them.!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Mike Matzdorff
July 29, 2025
5
out of
5
rating by Mike Matzdorff
"These guys are just the best. Forward thinking, and always very helpful"
We responded:
"Thank you for the 5-star review! My State Farm team and I are thrilled to hear that you find us forward-thinking and helpful. Your support means a lot to our team, and we look forward to continuing to serve you with the best!"
Harry Mazaheri
June 24, 2025
5
out of
5
rating by Harry Mazaheri
"Brad & his team are EXCEPTIONALLY efficient, timely and knowledgeable. Great service!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we provided you with efficient, timely, and knowledgeable service. Your feedback means a lot to us, and we look forward to continuing to assist you in the future!"
Morgan Schwartz
May 1, 2025
5
out of
5
rating by Morgan Schwartz
"All i have to say is Brad is the best!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Samantha Doxtator
April 11, 2025
5
out of
5
rating by Samantha Doxtator
"Brad B was excellent to work with. He helped explained things well, guided us with how to switch insurances, and also provided helpful information about our coverage options. Thanks Brad!"
We responded:
"Thanks so much for the kind words, Samantha! We are thrilled to hear you had a great experience working with Brad B. We are glad to hear he could help you navigate your coverage options effectively! Thanks again for your feedback. "
B Doxtator
April 11, 2025
5
out of
5
rating by B Doxtator
"Brad B was great to work with! Very patient and answered all our questions. Happy to work with him!"
We responded:
"Thank you for taking the time to share your experience! We're so glad to hear that Brad B was able to assist you with patience and thorough answers to your questions. Providing excellent customer service is our top priority, and it's wonderful to know you felt supported throughout the process. If you need anything else or have more questions in the future, don’t hesitate to reach out. "
Linda M.
March 20, 2025
5
out of
5
rating by Linda M.
""Like a good neighbor, State Farm is There." A large tree limb fell on my yard last night, so I notified my agent, Brad, in case my home was damaged. The next day I called for cleanup estimates only to receive quotes such as $1,500 as a "minimum charge". I contacted Brad informing him of this and within an hour, he arrived in my driveway with a chainsaw and less than an hour later, my yard was cleaned up at no cost to me. I have been extremely pleased with State Farm and my agent, Brad Prentice, who goes above and beyond."
We responded:
"We’re honored by your positive feedback! When available and able, I enjoy delivering "Good Neighbor" service with my chainsaw and clean-up expertise. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Ashleigh Ward
March 5, 2025
5
out of
5
rating by Ashleigh Ward
"I dealt with Brittney transferring my policy from state to state. She was very knowledgeable and patient and explained everything in great detail to make sure I understood everything. I would highly recommend dealing with Brittney to anyone looking for insurance!"
We responded:
"Thank you for taking the time to share your thoughts, we really appreciate it! We’re glad to know Brittney made your transfer to WI easy, and that you’re satisfied with the service you received from our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
S G
February 26, 2025
5
out of
5
rating by S G
"Brittney Crist has been extremely helpful and always goes above and beyond with prompt and thorough responses. She is kind, caring and professional. Thank you Brittney for all your hard work and for being so supportive during a rough year for me."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with Brittney's service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Eric Micolichek
February 25, 2025
5
out of
5
rating by Eric Micolichek
"Brittany is fabulous to work with anything in anytime of time she is there for us day night and weekend and she is there to thuroughly explain any questions we might have"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Brittney and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Aaron Holt
February 6, 2025
5
out of
5
rating by Aaron Holt
"Great service, Brad B was extremely responsive and communicative!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Nathon Patnode
February 6, 2025
5
out of
5
rating by Nathon Patnode
"Brittney Crist was terrific and was able to move quickly and promptly to get me my quotes. She knows her stuff and also was thorough in explaining the policies. She also was able to save me some money on my policy as well. Huge bonus 👍🏼"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
JASON BELLEAU
January 24, 2025
5
out of
5
rating by JASON BELLEAU
"Been with State Farm for several years and have always received great service. Brad Bartram is my agent and he's always handled my accounts with understanding, care and concern. Great customer service and quick responses. Glad to have him here and close to home!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
ABOMB
January 24, 2025
5
out of
5
rating by ABOMB
"Brittney Crist is one of the most helpful person you can work with. I haven't met a more willing person that would go up to bat for you. Thank you for your help and dedication to doing your job. You put us first. Actions speaks more then words. Thank you."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Tim Hall
January 14, 2025
5
out of
5
rating by Tim Hall
"Went above and beyond explaining all the "whys" of his insurance plan for me. Also saved over $1500 with identical coverages THANK YOU BRAD...you rock"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kenneth Allen Morris
November 7, 2024
5
out of
5
rating by Kenneth Allen Morris
"Brittney was great. It’s nice to have someone you can talk to instead of just an app or an online insurance company. I’m talking about you, Progressive and Geico. They are not always cheaper. Service from an actual agent is just better service. Thanks Brittney."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Becky VanBeckum
October 2, 2024
5
out of
5
rating by Becky VanBeckum
"So very pleased with the service I have received with Brad Prentice at State Farm. I wasn't sure what to expect with being with my previous insurance company for 20 plus years. Brad was thorough and explained everything to help me understand a little better and the best thing is he saved me money. Thank you Brad for taking the time and making me feel comfortable to switch."
We responded:
"Becky, thank you for taking the time to provide us with your 5 Star Review. We are passionate with providing thorough reviews to make sure our new customers understand what they currently have for coverage and what we’d recommend going forward after considering their needs and budget. Thank you for joining our Agency! Brad"
Priyanka Demla
September 9, 2024
5
out of
5
rating by Priyanka Demla
"I had a wonderful experience speaking with Brad about an auto insurance I was getting for my new vehicle. He made sure I understood every additional benefit I was enrolling for and also helped me understand whether the coverage I was getting was adequate given my unique situation. If you are looking to buy insurance would definitely suggest State Farm because of their affordability coupled with best in class customer care service. Also would definitely recommEnd working with Brad for any of your insurance needs!"
We responded:
"Thank you for the wonderful review, Priyanka. It means a lot to my agency and my team members. I am glad you had a great experience. At my agency, we are very thorough to make sure people understand the coverage they currently have and what we have to offer to protect what is important to them. Give us a call if you have any questions anytime. Thanks again, Brad"
Katienelson97 Nelson
August 16, 2024
5
out of
5
rating by Katienelson97 Nelson
"Outstanding customer service ! A great group of people to work with. If I ever needed anything, all I had to do was email or call and the issue was addressed and taken care of right away. I’m so glad I switched my insurance to State Farm. Compared dealing with every insurance company in the past, there is no comparison; Brad Prentice and his team are the best"
We responded:
"Wow! Thanks for the wonderful review and faith in our Agency. We strive to take care of our customers as best we can and it is reviews like this that keep us focused on our customer service. Thanks again, Brad"
Grant Verboncouer
August 15, 2024
5
out of
5
rating by Grant Verboncouer
"Awesome place for insurance, Brittany responds anytime I need something with my insurance and quickly and is always very friendly and helpful, she’s helped me save a bunch of money, I would definitely recommend her."
We responded:
"Thanks Grant for the great review. Glad you have a great working relationship with Brittney. She is a great Office Manager with a heart of gold. We appreciate you, Brad"